Feedback & Complaints
If something isn’t right, we want to know.
Feedback and complaints help us improve. You can raise a concern about your support without being treated unfairly or disadvantaged for speaking up.
You can ask someone you trust — such as a family member, friend, advocate or representative — to support you in giving feedback or making a complaint.
Ways to give feedback
- Email info@accessdisability.com.au
- Phone 0429 889 376
Contacting the NDIS Commission
If you are not comfortable raising the issue with Access, or you are concerned about the quality or safety of NDIS supports or services, you can contact the NDIS Quality and Safeguards Commission.
- Phone 1800 035 544
- Website www.ndiscommission.gov.au