Participant Rights
Your rights.
Plain-English rights for people receiving supports from Access.
- 01
To be treated with dignity and respect.
- 02
To make decisions and exercise choice and control about your supports.
- 03
To receive supports that are safe and delivered with care and competence.
- 04
To have your privacy respected.
- 05
To raise concerns or make a complaint and be supported to do so.
- 06
To involve an advocate or other person you choose.
- 07
To receive clear information about your supports, responsibilities and applicable fees.
Raising a concern
You can raise a concern or make a complaint with Access by emailing info@accessdisability.com.au. You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544 or at www.ndiscommission.gov.au.
More information: NDIS Commission — Rights of people with disability · Feedback & Complaints